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How do I pause my plan?

YulianK's avatar
YulianK
SMARTY Community Manager
24-04-2024

If something comes up and you’d like to pause your plan for a while, you can always turn off auto-renewing payments. We’ll keep your account open for 6 months, which means it’s easy to come back and pick up where you left off. 🚀

  1. Head to your dashboard and click Menu (in web) or You (in-app)

  2. In web: Untick the auto-renew box and then click 'update payment settings'

  3. In app: press 'Disable auto-renew'

  4. Done 😎 you'll get an email to confirm the change has gone through.

     

Updated 12-09-2025
Version 2.0
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