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Activating a spare/bonus SIM or a SIM bought in a shop or other online supplier

YulianK's avatar
YulianK
SMARTY Community Manager
17-04-2024

Follow these steps if you bought a SMARTY SIM in a shop, ordered it through an online supplier, or received a bonus SIM.

Make sure you’re logged out of any existing SMARTY accounts first!

 

Updated 12-09-2025
Version 2.0

2 Comments

  • AndrewWr_910369's avatar
    AndrewWr_910369
    SMARTY Rookie
    03-09-2026

    What a load of crap- this video does not work to add a sim to your account-just sends you in a circle to login where there is no way to add a sim- needed a sim urgently so will be going to O2 tomorrow............

    • ZenovA's avatar
      ZenovA
      SMARTY Spark
      04-09-2026

      AndrewWr_910369​ I think you might be looking for group plans, specifically a Nickname SIM. That activate page might be for new users who received a SIM from a friend. I'm also seeing the page sending me to a login screen.