Our Add-Ons
Need help choosing an add-on? Our add-ons helper tool can help you decide which add-on is best for you, whether you're looking to make international calls, travel abroad or if you need some extra ...
Need help choosing an add-on? Our add-ons helper tool can help you decide which add-on is best for you, whether you're looking to make international calls, travel abroad or if you need some extra ...
We'll be gutted to see you go If there's anything we can do to help or you think there is a better deal out there, don't hesitate to contact our Customer Care Team on webchat to see what we can do...
If something comes up and you’d like to pause your plan for a while, you can always turn off auto-renewing payments. We’ll keep your account open for 6 months, which means it’s easy to come back and p...
Your SMARTY SIM will not work abroad unless you make a one-off change to your phone settings. We’ve created a step-by-step guide to easily set up your phone to work for roaming. If you're old schoo...
Your SMARTY SIM will not work abroad unless you make a one-off change to your phone settings. We’ve created a step-by-step guide to easily set up your phone to work for roaming. If you're old schoo...
Follow these steps if you bought a SMARTY SIM in a shop, ordered it through an online supplier, or received a bonus SIM. Make sure you’re logged out of any existing SMARTY accounts first!
If you'd like to join SMARTY or have already joined, follow these 3 easy steps to transfer your existing phone number: Request a PAC in 60 seconds Enter your PAC to start your transfer ...
Has your SIM arrived in the post and are you ready to activate? If so, Log in to your online account and tap Activate my SIM to begin your billing month and start using your plan. Activation ...
The decision is yours! We recommend activating your SIM on the date you want your plan to automatically renew each month, as once this date is set, it can't be moved unless you pause your plan. I...