Forum Discussion

Michael_1423323's avatar
Michael_1423323
SMARTY Rookie
23-11-2023

Tesco Banking App

Hi, I can not use the Tesco Banking app with my phone (Samsung Galaxy A52s), and today having spoken to the Tesco Banking helpline, they have sent me a text containing a password re-set code, which hasn't come through to my mobile number? They suggested that I contact my provider to see if there is an issue between my provider and the use of the Tesco app?  Can you please help?

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    23-11-2023

    Michael_1423323 If they are relying on short-code texts, then Smarty do not currently support that. There have been a large number of posts about this recently.