BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
International call add ons
I have credit in my Out of plan ‘section’ but I still can’t dial to France from the UK?what do I need to do?
I use a smarty card in a static mobile home. It works fine for internet when I am there. But the connection goes to sleep when not in use, so my cameras stop working. Does anyone know of a network that actually works for intermittent data transfer. ...
Will I be able to purchase data top ups in EU whilst travelling. We are travelling to Croatia and work from our Motorhome using zoom.
Im currently abroad in EU country and I have 12g to use. I just noticed in the smarty app under Data usage history that smarty is counting Mb's like never before. On a normal day in UK I typically use about 200Mb max, already this morning history s...
NOT WORKING
Hi
Hello SMARTY Community,We always love to hear your input, and right now we are exploring ideas about helping parents to keep their children safe online. As with most potential online dangers, there are several risks such as:1. Cyberbullying, Sexting...
I tried to sign my wife up using a spare sim. I've been unable to progress the application as the system is awaiting a sim number. Live Chat says the sim number has been rejected by their system. This is despite her receiving an email saying the sim ...
When do I get to use my old number ***********
I buy my sin card from Very and it was preloaded with 50GB of data and minutes but when I loaded my sin card it says select a package and there was no option for that. I paid 10£ to smarty for 60GB? That's not fair
So I’ve just swapped over to smarty from O2 and kept my old number but wondering if I were to buy a new phone and put my smarty SIM into it would that automatically just work on ported number or would I need to do anything else?
Hi all,I recently received a spam phone call purporting to be from Smarty / 3.The offer was for 50GB costing £8. I asked them to email me the details which they did but the source appeared to be Currys / Carphone Warehouse.I contacted Smarty and alth...
Can you call 0845 numbers from my phone.
Phone is not working
been using smarty as a data only sim on my router for two or three years the speeds has been finebut now all of a sudden speeds are really slow and even cant connect sometimesaccording to the three app there are no problems so what is going on?
Joined today, what now ?
Just did that, from my dashboard, at 8 am on a Sunday!
Only been on Smarty a week and I’ve had no signal all day today. No real way of finding out why on the so called ‘help centre’ Maybe should have stuck with the major players. A case of you get what you pay for? This is like going back 15 years. Not g...
