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VerityT_2782527
SMARTY Maverick
SMARTY Maverick

To activate the settings i did the card process six times & I thought it was my card or the website. 
but no, it needs to be a credit card not debit card.

SMARTY have taken £6 in activation feels and not refunded it when it states it would be refunded afterwards. 
When should it be refunded. 
thanks 

4 REPLIES 4

SmartyTrousers
SMARTY Centurion
SMARTY Centurion

These will most likely be pending transactions on your bank account which will disappear off it in the next few days.

MSF
SMARTY Guru
SMARTY Guru

@VerityT_2782527 Replied on other post.

VerityT_2782527
SMARTY Maverick
SMARTY Maverick

It’s been a week but still to refund for the taken money… 😣

@VerityT_2782527 Then go through web chat with Smarty Support and if you don't get any success, raise a complaint.