28-11-2024 01:50 AM
To activate the settings i did the card process six times & I thought it was my card or the website.
but no, it needs to be a credit card not debit card.
SMARTY have taken £6 in activation feels and not refunded it when it states it would be refunded afterwards.
When should it be refunded.
thanks
28-11-2024 06:53 AM
These will most likely be pending transactions on your bank account which will disappear off it in the next few days.
28-11-2024 08:23 AM
@VerityT_2782527 Replied on other post.
01-12-2024 00:14 AM
It’s been a week but still to refund for the taken money… 😣
01-12-2024 10:24 AM
@VerityT_2782527 Then go through web chat with Smarty Support and if you don't get any success, raise a complaint.