replacement sim
31 TopicsSIM disconnected
This has happened across two phones And across e sim and physical Sims. I can be in an area I know has signal Not overly crowded or built up etc Then suddenly a ! Will appear next to my signal bar While it still claims to have 4 or 5 g signal But I don't have any signal I have to go into my phones settings and switch the SIM on and off again to get it to work. Never run out of data etc anyone else have this issue or just me ? Getting frustrating having to do this daily now33Views0likes2CommentsHow to change to from current voice/data SIM to Data only SIM, also keep number, also Group Owner
I currently have a voice & data SIM and am on an unlimited data package. I would like to change my current SIM to an unlimited data only SIM as I never make calls [and the unlimited data only SIM will help to reduce throttling (?)]. Questions: What is the best way to change/transfer the SIM cards? (I looked at the replacement SIM route but looks like they will only send me the same type of SIM as my current one). Aware that the new data only SIM will also need a number, can I transfer the old number over? I am also the Group Owner of a group of 3 other members. How can this transfer be done without affecting their group discounts? Thanks in advance!Solved51Views0likes2CommentsiPhone sim problem
Hi I have been given a new phone by my son, an iPhone 16promax. I have moved all my info over from older iPhone but when I put my sim in the new iPhone it won’t find the network. have tried my sons sim, it works fine so it seems to be current smarty sim that is causing the problem. Please help ty65Views0likes2CommentsNew SIM problem ?
Activated my new Smarty SIM yesterday and I notice that the mobile number in the Dashboard is not the same as I requested (i.e. I sent a PAC code to Smarty with the details). However even though the number displayed is not mine all my old services seem (?) to be working. When my wife calls my new Smarty number to test it out there is no connection but my old number (from vodafone) still works. This is not so much a complaint as a “what’s going on” question ??52Views0likes0Commentsnew phone, same number
Hello there. I accidentally smashed my smartphone last week, and have since invested in a humble Nokia. I ordered a replacement SIM, with the same number - but for some reason it won't connect!! I'm wondering whether the SIM is not compatible with this old brick phone... any suggestions? Please and thank you.61Views0likes3CommentseSIM never arrive my house
When I first join smarty one question was normal SIM card or eSIM. I googled what is esims is run on two phone number. I clicked on yes eSIM keep my old phone number. Then when new card arrive i only have one number. Where is my eSIM run on two number. So please post me my eSIM with my old number please Thankyou Jade41Views0likes1Comment