Does anybody else have issues with the Auto renew feature? It's a real pain as I've found my plan has paused on two occasions now despite having the auto renew 'enabled'. No help from the bot and if it's out of hours you might as well forget about i...
I am abroad and would like to renew my subscription, only that the app shuts down every time I click the renew button. All other functions work on the qpp. I have not tried the website to renew.
Hi I am with SMARTY without auto renew but my plan ran out by 1 day over. I logged in to my dashboard. I find I need a new SIM !!!! Why couldn't I just buy a new plan. I have ordered a new SIM. BUT now I am told I have no service for now and when I g...
I have noticed a payment going out of my bank today I didn’t sign up for subscription
Hello, I signed up to SMARTY today (longtime looker, first time jumper) and used Apple Pay to purchase my plan (30GB for £10 with extra 30GB for 12 months). When I look at my account online or in the app it says that I don't have a payment method se...
What is the link to an account? How do I turn off auto renew?
Hello I recently signed up for smarty and the plan I was on was £8 FOR 12GB . I then decided that I wanted the £10 30gb one instead which is due to start on the 24th. As I get paid monthly, the 24th of each month is an inconvenience ( I should have ...
This probably sounds quite ridiculous but I'm very new to this kind of network and have no idea how it works 100%. I read something in the summary when I activated my account about data, texts and minutes being suspended when you turn off auto renew....
Card expires 19th February do you take money automatically and how much is it?
My data plan mistakenly autorenewed. I had wanted to switch to voice before autorenewing. Is this still possible?
