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Request new phone number

Chris1986
SMARTY Pioneer
SMARTY Pioneer

Hi there, I joined Smarty a while ago and I kept my current number but since I've been getting a lot of cold/scam/spam callers, I now wish I have a brand new number. Will Smarty provide me with a new phone number or do I need to get a brand new SIM with a new number?? Cheers.

2 REPLIES 2

SmartyTrousers
SMARTY Motivator
SMARTY Motivator

Yep, just chat to Smarty support and they'll be able to change your number without needing to change your SIM.

MSF
SMARTY Guru
SMARTY Guru

@Chris1986  Yes, they will - especially if you explain why you need one in a web chat.