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Active sim
I have a smarty SIM on my phone. I have also just set up a second SIM for data and want to activate it.....but it has posted one to me and I don't know how to activate the one I already have. I have ...
Hi JamesEd_1072028 drop our team a message smarty.co.uk/contact they may be able to assign the SIM you have in hand to your account.
T
he SIM has been in two days phone was working but now it's not .
Suechurch46 Why didn't you explain that at the outset? So, the account dashboard says you have an active sim and current Smarty plan, but the phone is not working?
Firstly, do a Network Status check to ee if there is a local mast issue.
Then try the sim in another phone to check the it's not down to the phone.
If it won't work in another phone, have a web chat with Smarty Support.
All sorted now thank you. The phone number was just switching over . Panic over.
