Forum Discussion
SIM card, I ordered a new data sim over a week ago, it hasn't arrived and I haven't had notice thit'
4 Replies
Yous must know this as I haven't put it in my phone
GeorgeS_2340013 We are not Smarty staff - we cannot access your account and so know nothing about your sim. The fact that you have not activated it doesn't automatically mean that you did not receive it.
Have you asked Amazon why they couldn't deliver it?
Amazon said they returned my SIM to smarty as they couldn't deliver it
JillMcI_2149564 Why not contact Smarty Support vi web chat for them to investigate.
May be down to good old Royal Mail of course.
