Forum Discussion

GrahamS_1741072's avatar
GrahamS_1741072
SMARTY Pioneer
07-06-2025

Password and denied account access

Smarty app suddenly won’t accept the password. Reset link requested but when used says it has already been used. So can’t get into the account. Any help please? 

4 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    07-06-2025

    GrahamS_1741072 Contact the smarty Support team via web chat.

    • GrahamS_1741072's avatar
      GrahamS_1741072
      SMARTY Pioneer
      07-06-2025

      Thanks, how? We do have another phone on Smarty if needed to connect with them 

      • MSF's avatar
        MSF
        SMARTY Guru
        07-06-2025

        GrahamS_1741072  via 'Contact Us' at bottom of this page?