Notifications only arrive when connected to wifi
Hi, my wife and I both have Pixel 2 phones on the 30GB tariff (we recently downgraded from the Unlimited tariff) and notice that over the past week or so, push notifications only arrive when we are connected to wifi. When out on 4G, we can use all our apps, like Whatsapp, browsers etc , so mobile data is working, but notifications (like from our home Ring installation) have stopped arriving until we return to wifi coverage.
Data Saver is turned off, I've tried disabling battery optimisation on the specific apps, also turned on unrestricted data for the apps in the special app access menu, and of course rebooted.
Both our phones have this same problem and we've not been changing any settings.
Any ideas please?
Ok so support did not know how to solve this but I found the answer over on another site. It makes no sense but it might be useful for anybody else who runs into the issue, you have to go into your account settings and disable the adult content filter (so that adult content is allowed) and then reboot. Yes not ideal I know but I exhausted everything I could think of and everything smarty support wanted me to try. More details over here:
