Forum Discussion
[Network Issue] Service Update - Resolved
Good morning, all services should now be fully restored. Please accept our sincere apologies for any inconvenience and if you are still experiencing any problems, reach out to our customer support team. Thank you for your patience.
Some customers may still be experiencing intermittent issues with our network. Our engineers are working hard to fix it and we apologise sincerely for the inconvenience this is causing
Perhaps consider making a complaint, DanielD_1707217?
Do this online from https://smarty.co.uk/complaints.
yeah i did, after 3 days of smarty "customer service" nonsense telling me to restart my phone.
I know what the problem is now (see other posts I responded to) it wont do anything but i can then take it to the watchdog then small claims.
Hey DanielD_1707217,
We would bee keen to address your experience directly, I am unable to access your account here but you are able to raise a complaint here https://smarty.co.uk/contact.
