Forum Discussion

SimonVau_334912's avatar
SimonVau_334912
SMARTY Pioneer
04-06-2025

Disabling monthly plan reminders

How can I disable these SMS messages? They're annoying and pointless

3 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    04-06-2025

    SimonVau_334912  They won't be pointless if your payment should ever fail for some reason! I'm always happy to know that my plan and others in my group have renewed and I would think this applies to many customers.

    Have you tried turning of sms and email as methods of contact within your Dashboard>Account Settings>Contact Preferences ? I'm not sure this will stop that type of sms, but worth a try if it irritates that much.

  • SimonVau_334912's avatar
    SimonVau_334912
    SMARTY Pioneer
    04-06-2025

    If I was short of £6 then I'd have bigger things to worry about 🙄

    I've already disabled that, but that's just for marketing spam.

    It's just more pointless spam in a world where it just increases and you can never seem to stop it!

    • MSF's avatar
      MSF
      SMARTY Guru
      04-06-2025

      SimonVau_334912 I wasn't suggesting that you were short of £6 - rather that there are times when banks manage to foul up.