Forum Discussion

Bashayr_1511077's avatar
Bashayr_1511077
SMARTY Pioneer
25-09-2023
Solved

Contact number

I need a smarty contact number I want to call you as soon as possible 

  • Strandloper's avatar
    25-09-2023

    Bashayr_1511077,

    Welcome to the Smartys Users Forum.

     We are customers/Users just like you.

    Just so you know, Smarty DO NOT have a customer hotline/phone number.  There are only two ways to contact them.

    The best point of contact is through Webchat, otherwise it's a case of sending an email.

    You can get these details through the help articles created by Smarty.

140 Replies

    • MSF's avatar
      MSF
      SMARTY Guru
      12-07-2025

      MirelHu_2281267 I don't know what that number is, but I hope that you have not put personal information on this public site because it helps scammers to steal identities.

  • Lorrain_2939909's avatar
    Lorrain_2939909
    SMARTY Enquirer
    23-07-2025

    I can not read need to talk to someone 

    • MSF's avatar
      MSF
      SMARTY Guru
      30-07-2025

      Lorrain_2939909 Then this network may not be suitable for your needs. (Not sure if you can read this though)

  • shehnaz_2341517's avatar
    shehnaz_2341517
    SMARTY Rookie
    05-08-2025

    I don't have service anywhere I haven't has it for months yet you take out the bill there is no way to complain or get in contact this is ridiculous and I want a refund for all the months I haven't had good serve 

    • MSF's avatar
      MSF
      SMARTY Guru
      05-08-2025

      shehnaz_2341517 You are NOT writing to Smarty here - we are customers on the Community Forum.

      Why have you paid for months without any service?

      Of course you can contact the company - see the bottom of this Forum page - "Contact Us"

  • William_3512665's avatar
    William_3512665
    SMARTY Pioneer
    05-08-2025

    I already bought smarty sim at argos and want it to activate please help me 

  • JamesCollins777's avatar
    JamesCollins777
    SMARTY Pioneer
    11-08-2025

    Hi received a call offering monthly payment reduction.  Is this a scam as wanted my bank details

    • MSF's avatar
      MSF
      SMARTY Guru
      11-08-2025

      JamesCollins777  It does sound like a scam. Why would Smarty need your bank details? Don't you already have a payment method recorded in your account?

      If they really, really wanted to give you a deal, they could simply offer you a Smarty plan at a special price - but then they do that on the website all the time anyway!

      If you get such a call and are concerned you could either:1. Hang up and not even bother 2. If you can be bothered, ask them details about your account that they should already know e.g. "what plan am I on now?"

    • MSF's avatar
      MSF
      SMARTY Guru
      16-09-2025

      TuncNed_2298760 In that case, you will need to contact Smarty Support via web chat to ask for one and explain why you need it.

      We are forum members - customers like you - so we cannot arrange that for you.

  • MarieHu_1710198's avatar
    MarieHu_1710198
    SMARTY Pioneer
    19-09-2025

    Hi there how do I order  the unlimited sim card