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call-me-ian
SMARTY Maverick
Joined 09-07-2023
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upgrade not gone through even though plan has since renewed
I upgraded to the £8 50gb Voice plan via the app on Thursday 6th Feb. I had a confirmation email saying the change would come into effect on Sunday 9th when my plan renewed. When my plan renewed on the 9th, the upgrade hadn't gone though after all. I would welcome suggestions on how this can be resolved.Solved2.3KViews0likes8Comments