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havenoservice
SMARTY Pioneer
Joined 06-05-2026
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(no subject)
Another day passes - complaint made and yet no action by Smarty. To be frank I am not surprised in the slightest, I even made a follow up message again today (probably now about 15 to 20 times I have reported this matter to no avail - the best is these idiots you converse with on the chat, seem to think they are doing me a favour?? What is this all about - the customer is supposed to sup up to the provider in order to get any action? The amount of times I have given all my details to these idiots and yet they cannot solve the problem - I have no **bleep** service as although smarty took my subscription they turned off my service. I think it's going to be Offcom next39Views0likes0Comments- 67Views0likes0Comments
(no subject)
You got that one right in that I'm frustrated and maybe understatement to state frustrated. Firstly I have been with Smarty (unbroken and continuous) since 2018, though this particular account i am having the issue with is a sub account - continous for the past 2 years approximately. And when contacting Smarty a couple of days back about this current issue (which remains unresolved till now) when first calling about the issue I am told that i had not paid my renewal - when i had and had earlier seen clarification / notification of the payment from my bank, I was next told that there was no service in my area - though strange again the smarty system said my area had no issues, and added to this point my brothers smarty network was meanwhile working fine???? (and he was at my house at the time). Eventually i was being asked time and time and time again the same questions which I continued to answer - but was pushed to the point by the uselessness to say that I am calling from my account - you know fine well who i am - it went on until I basically told them to forget it, as i knew i was absolutely wasting my time with a bunch of incapable wasters. It seems for whatever reason I am no longer registered (that is what the phone tells me). All in all - I am totally and uterly pisssed off32Views0likes1Comment- 84Views0likes0Comments