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John_2723668
SMARTY Rookie
Joined 28-06-2024
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Help - Activated and virtually no internet!
Hi, I have activated the Smarty SIM, changed the APN settings, rebooted and seem to only get less than 1mb and only shows 4G on my phone which makes no sense as I am in a 5G area. Plus not getting any response from the chat support and there's no phone number to call? I am wondering whether switching to Smarty was a mistake and I haven't cancelled my plan with another MVNO which is on EE getting 125mb. I desperately need to have this resolved today as I don't have broadband currently so rely on mobile internet for connectivity. Any suggestions? Much appreciate.794Views0likes1Comment