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Michael_2043373
SMARTY Pioneer
Joined 11-02-2024
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Re: How to disable monthly renewal text messages
Thank you MSF, for taking the time to answer again. We simply have different styles of running our respective businesses, and I happily accept that everyone is different. For me, it's about disengaging from unnecessary and empty communication as much as possible — I like to be in control, or at least feel that I am. Text messages are disruptive by their very nature; they exist because it is worthwhile to interrupt someone for good reasons. I use them a lot for this very purpose. For ordinary status messages, such as subscription renewals, emails are perfectly sufficient — they are clearly not urgent. Thanks for reading this far and bye for now.548Views0likes1CommentRe: How to disable monthly renewal text messages
Thank you for your answer. As I said in my last sentence, any change to the account's contact preferences has no effect. I don't find it acceptable that SMARTY is allowed to send such text messages, especially when they are sent twice — once by email and once by text message. I don't think I should have to pay this level of attention to a routine contract renewal matters. None of my other subscription suppliers do this; only SMARTY does. MSFI appreciate your response, but I must say that the reasoning you quoted in your last paragraph is outright bizarre. Why would anyone think that something has been hacked just because I keep getting renewal notices? What kind of mind works like this?578Views0likes3CommentsHow to disable monthly renewal text messages
Every month I receive a text AND email that my contract was renewed. Every time the ping of these texts disturbs me in meetings etc. How can I switch these very annoying texts off, telling me about renewal by email is perfectly sufficient. Un wanted TEXT is always a disruption. (And no, setting the prefs in the account settings doesn't switch them off)682Views0likes5Comments